Werkt dit ook als we nauwelijks meer met elkaar praten?

Juist dan. Omdat alles schriftelijk en op afstand gaat, hoef je geen ongemakkelijk gesprek aan te knopen. Beiden reageren in eigen tempo, en de mediator bewaakt de toon.

Mag de haag of schutting van de buren zo hoog zijn?

Daar gelden regels voor (burenrecht), maar wat in jouw situatie precies mag, is een juridische vraag. Rsolve richt zich op een werkbare afspraak tussen jullie; voor de juridische grenzen verwijzen we je naar een jurist of Het Juridisch Loket.

Wat als mijn buren niet willen meedoen?

Deelname is vrijwillig. Je kunt uitnodigen, niet dwingen. Blijkt bemiddeling niet mogelijk, dan heb je in elk geval aantoonbaar een nette poging gedaan — dat weegt vaak mee bij een eventuele vervolgstap.

Is de afspraak bindend?

Als jullie akkoord zijn, legt Rsolve de afspraken vast in een vaststellingsovereenkomst (art. 7:900 BW) die je allebei tekent. Die legt jullie eigen afspraken vast; laat het bij twijfel controleren door een jurist.

Rsolve werkt in jouw taal · beschikbaar in 12 talen

RSOLVE

Neighbour Dispute

Resolve a neighbour dispute before it escalates further

A dispute with your neighbours is especially frustrating, because you run into each other every day. What starts as a small annoyance about noise, a fence, or a tree can grow into years of tension. Going to court is expensive and usually breaks the relationship for good. Rsolve helps you have the conversation that feels difficult right away — neutrally, remotely, and focused on a liveable solution.

~10 minutes 100% neutral

Common neighbour disputes

Most neighbour disputes aren't about unwillingness, but about clashing needs: one person wants peace and quiet, the other wants privacy or space.

Noise nuisance — music, pets, DIY work, or children.
A fence, hedge, or tree that's too high or blocks light.
Disagreement over the property boundary, overhanging branches, or fallen leaves.
Parking, shared paths, fence maintenance, or damp/damage.

How Rsolve helps with a neighbour dispute

Rsolve lets both neighbours calmly tell their side without things getting out of hand on the doorstep. The neutral AI mediator takes the edge off the words and looks for the interests underneath — sunlight, peace and quiet, privacy — before proposing a concrete compromise, such as a trimming height or a usage agreement.

Remote and asynchronous — no awkward conversation on the doorstep.
Neutral: neither neighbour is favoured.
Focused on an agreement you can both build on for years to come.

Here's how it works in 4 steps

Invite the other party

You start a case and share a secure link. The other person joins for free — no account or installation needed.

Each person tells their side

Both type out what's going on, in their own words and at their own pace. The AI mediator removes the emotional charge and translates accusations into interests.

Working together towards a proposal

The mediator presents neutral, concrete proposals that both parties can respond to, until you reach an agreement you're both comfortable with.

Agreements recorded

Once you agree, Rsolve puts the agreements you've made down on paper in a settlement agreement (art. 7:900 BW) that you both sign.

What does it cost?

Rsolve works with one fixed rate of € 3,99 per case. No subscription, no hourly rate, no hidden costs. Participation is free for the invited party. By comparison: a traditional mediation process quickly costs € 1.200 – € 2.400, and a lawyer or lawsuit process often costs € 2.500 – € 7.500 or more.

See what a conflict really costs

Privacy and confidentiality

Everything you share stays confidential. Conversations are encrypted in transit and stored within the EU, and your case is never used to train public AI models. Once finished, you can delete the entire case with a single click. Rsolve operates in compliance with GDPR.

What Rsolve does and doesn't do

Rsolve guides the conversation and records your agreements. It does not give a legal ruling on, for example, property boundaries, neighbour law, or permitted heights.

Questions about what's legally allowed (property boundaries, maximum height, statute of limitations) belong with a legal professional or the Kadaster — Rsolve does not make binding rulings on these.
In case of threats, violence, or an acutely dangerous situation: call the police (112 for emergencies, 0900-8844 for non-urgent matters).
A settlement agreement via Rsolve records your own agreements and is not a legal review.

Frequently Asked Questions

Does this also work if we barely talk to each other anymore?

Especially then. Because everything happens in writing and remotely, you don't need to start an awkward conversation. Both of you respond at your own pace, and the mediator keeps the tone in check.

Is the neighbours' hedge or fence allowed to be this high?

There are rules for this (neighbour law), but exactly what's allowed in your situation is a legal question. Rsolve focuses on a workable agreement between you; for the legal boundaries, we refer you to a legal professional or Het Juridisch Loket.

What if my neighbours don't want to take part?

Participation is voluntary. You can invite, not force. If mediation turns out not to be possible, you'll at least have made a demonstrable, genuine attempt — which often counts in your favour for any next step.

Is the agreement binding?

If you reach agreement, Rsolve records the agreements in a settlement agreement (art. 7:900 BW) that you both sign. This records your own agreements; if in doubt, have it checked by a legal professional.

Also of interest

Resolve a Tenancy Conflict What a conflict costs Need legal help?

Reach a liveable agreement with your neighbours again

Start a neutral case and invite your neighbours. A dispute is often resolved faster than you think.